Blog — Marketing for Small Businesses in Portland, Maine | MKM

The Case Against PDFs as Sales Content

Written by Matt Kopyt, MBA | Sep 4, 2025

The next time you need some sales content for your B2B startup or small business, I challenge you to think outside the box of creating a typical 1-pager PDF. Ask yourself why a PDF? Is your prospect going to print it or just view it on their phone or computer? Chances are there's a better alternative that can provide a more personalized experience while accelerating your sales cycle.

Alternatives to PDFs

Nothing

My personal favorite alternative: if you have a simple concept to convey, maybe you don't need a document at all. You can simply include the details of your offer directly in the body of a sales email and give your prospects all the information they need with fewer clicks. In ThIs FaSt PaCeD wOrLd, people appreciate brevity.

Video

With tools like Microsoft Stream or Google Meet, it's easier than ever to record a video where you can share your screen to feature content or a demo. Instead of attaching the same generic PDF for every lead, imagine how much more effective and personal it is to send a video that you've curated to address their specific pain points or goals based on your initial discovery.

Digital Sales Room

Tools like Notion Sites or any template-based website builder make it possible for anyone to build on-brand webpages without any website development experience. Sales teams can now create digital sales rooms or personalized web pages that summarize a deal, share notes from meetings, highlight key features/benefits, and tie it all in to the individual needs of your prospect. I couldn't find any great Notion templates for this which is crazy because you can do this on a free plan instead of paying another SaaS fee for a specialized service. I created one you can duplicate and repurpose, check it out here.

Instead of a PDF that says, "Our solution saves you time," imagine a web page that says “Based on what we've discussed, we can save your team X number of hours every week." Bonus points if you integrate with HubSpot and/or Docusign and use this as your contract tool. I love a frictionless sales experience and PDFs = friction.

The Correct Way to do PDFs

If you absolutely must create a PDF, I’m sorry, but I'm still here to help. Think about whether this resource will need to be printed, in which case you're stuck with 8.5x11” dimensions. In these cases, I like to orient the page horizontally so that the page fills the screen a bit better if being viewed on a computer. If print isn't a priority, I really like side deck dimensions (1920x1080 px) to fill the full screen. This works best in my opinion for multi-page documents or booklets. Here are some other tips for working with PDFs:

  • Save time for your marketing team and avoid putting information on them that's subject to change frequently.
  • Save them in a SharePoint or Google Drive that your whole team has access to so everyone knows where to get the latest version.
  • Consider storing them in your public website CMS if external partners or customers need easy access to them.
  • Export with CMYK color profile if you expect them to be printed. Make sure images are at least 300 dpi when possible to avoid fuzzy photos.

This is the hill I will die on.

It's easy to default to PDFs because many organizations have an information dump sales style. “We have 10 products and each one has these 7 features. Let’s make a catalog that dissects every single one and send it to every prospect regardless of what they want.” The reality is, they may only care about one or two features, and being able to adjust your content to focus on those will put you way ahead of the competition. I've worked with numerous businesses on their revenue operations and content strategy and would love to chat if you're currently looking to put something like this together (even if it’s a PDF). You can reach me here.